Privacy Policy

Last Updated: 25th April, 2025

This Privacy Policy outlines how Glasgow Banners (“we”, “our”, or “us”) gathers, uses, and protects your personal information when you visit or interact with www.glasgowbanners.co.uk (“our website”).

This policy pertains exclusively to information collected via our website and delineates your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We gather and retain the information you provide directly, which may include:

Your full name
Email address
Phone number
Billing and delivery addresses
Payment information (processed securely by third parties – card data is never stored)
Order details and communication history

We might also collect non-personal data using cookies and tracking technologies (refer to Section 6).

2. How We Use Your Data

Your personal data is utilised solely to facilitate your engagement with us, including:

Processing orders and organising deliveries
Responding to inquiries and providing assistance
Sending updates about orders, policies, or new services
Generating invoices and payment records
Offering promotional deals (only if you have opted in)

We will not sell or trade your information. Data may be shared securely with trusted third parties such as couriers or payment providers to fulfil your order.

3. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request corrections or updates to inaccurate data
Request the complete deletion of your data
Restrict or object to specific types of processing
Request your data in a portable format (e.g., CSV)

To exercise these rights, email us at support@glasgowbanners.co.uk. We strive to respond within 30 days.

4. Data Security

We employ stringent measures to secure your data, including:

TLS encryption (HTTPS) for all web pages
AES 256-bit encryption for stored data
PCI-DSS compliant third-party payment processing
Access restricted to authorised personnel only
Regular encrypted backups stored securely offsite

No system is entirely immune to breaches. Should an incident occur, we will alert affected users swiftly as mandated by law.

5. Accounts and Orders

When registering or placing an order, we collect personal details needed to process your transaction and communicate effectively.

Order-related data is retained solely for operational, legal, and customer service purposes.

6. Cookies and Tracking

Our website utilises cookies to:

Remember your preferences and enhance navigation
Analyse anonymous visitor activity to improve performance
Enable secure login and shopping cart functionalities

Cookies do not contain personal information. By continuing to use our website, you consent to our cookie usage as described in our Cookie Policy. You can disable cookies in your browser settings, but this might affect site functionality.

7. External Links

Our website may contain links to external sites. We are not accountable for their practices or policies and suggest reviewing their privacy statements before sharing any personal data.

8. Email Updates & Marketing

If you opt in, we may occasionally send marketing emails featuring promotions or updates from Glasgow Banners. You can unsubscribe at any time using the link in our emails or by contacting support@glasgowbanners.co.uk.

9. GDPR Compliance Measures

To ensure GDPR compliance, we have implemented:

Data Processing Agreements with all third-party providers
Clear opt-in and opt-out options at collection points
Simple processes for data access, export, and deletion
A documented breach notification protocol

10. Changes to This Policy

We might revise this Privacy Policy periodically. The latest version will always be available on this page, showing the “Last Updated” date above. Please review periodically for any changes.